top of page

All the legal stuff for AI Studios

Terms and Conditions for AiWasHere

Last Updated: 24.09.2023

​

1. Acceptance of Terms

By accessing or using AI Studios, Ai Was Here or any related brands named ("the Website"), you agree to comply with and be bound by these terms and conditions ("Terms"). If you do not agree to these Terms, please refrain from using the Website.

2. Changes to Terms

We reserve the right to modify or replace these Terms at any time without notice. The most current version of the Terms will be posted on the Website. Your continued use of the Website following any changes to these Terms constitutes acceptance of those changes.

3. Use of the Website

You agree to use the Website for lawful purposes and in a way that does not infringe on the rights of any third party or restrict or inhibit anyone else's use and enjoyment of the Website.

4. Products and Services

a. AiWasHere offers a range of products and services for sale on the Website. The availability of products and services may be subject to change without notice.

b. Pricing, descriptions, and availability of products and services are subject to change without notice. We do not warrant that product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.

5. Orders and Payment

a. When you place an order through the Website, you agree to provide accurate and complete information for all transactions.

b. Payment for orders is processed through secure payment gateways. AiWasHere is not responsible for any errors or security breaches related to third-party payment processors.

6. Shipping and Returns

a. Shipping costs and delivery times may vary based on location and other factors. Please review our Shipping and Returns Policy for more information.

7. Privacy

a. Your use of the Website is also governed by our Privacy Policy. By using the Website, you consent to the collection, use, and sharing of information as described in the Privacy Policy.

8. Intellectual Property

a. All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of [Your Webshop Name] and is protected by copyright and other intellectual property laws.

9. Disclaimer of Warranties

a. The Website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.

10. Limitation of Liability

a. AiWasHere shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Website.

11. Governing Law

a. These Terms are governed by and construed in accordance with the laws of Denmark, and any disputes will be subject to the exclusive jurisdiction of the courts of Denmark.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at Hello@AiWasHere.dk

​

​

Shipping and Returns Policy

Last Updated: 24.09.2023

​

Shipping

  1. Order Processing: Orders are typically processed within 3 business days (excluding weekends and holidays) after payment confirmation. We will notify you via email once your order has been shipped.

  2. Shipping Methods: We offer several shipping methods, including standard and expedited options. Shipping costs and estimated delivery times vary depending on your location and the selected shipping method.

  3. Shipping Locations: We currently ship to Denmark and Sweden. If you are located outside these areas, please contact us before placing an order to inquire about shipping options.

  4. Shipping Charges: Shipping charges are calculated based on the weight, dimensions, and destination of your order. You can view the shipping cost during the checkout process before finalizing your purchase.

  5. Tracking: Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status and progress of your shipment.

Returns and Exchanges

  1. Return Eligibility: We want you to be satisfied with your purchase. If for any reason you are not completely satisfied, you may return eligible items within 14 days of receiving your order. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when received.

  2. Return Process: a. Contact our customer support team at Hello@AiWasHere.dk to initiate a return request. Please include your order number, the reason for the return, and any relevant details. b. Our customer support team will provide you with a return authorization and instructions on how to return the item(s). c. Pack the item(s) securely, including all original packaging, and ship them to the address provided by our customer support team. You are responsible for return shipping costs. d. Once we receive the returned item(s) and verify their condition, we will process your refund or exchange as applicable.

  3. Refunds: Refunds will be issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to be processed and reflected in your account.

  4. Exchanges: If you wish to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item(s).

Exceptions

  1. Non-Returnable Items: Certain items are non-returnable for hygiene and safety reasons, such as underwear and swimming clothes. Please review the product description and specifications carefully before purchasing.

  2. Damaged or Defective Items: If you receive damaged or defective items, please contact us within 5 days of receiving your order. We will arrange for a replacement or refund as appropriate. Please note that prints may vary due to the complexity of the prints and the sustainable process we pursue. No refundes will be made due to compliants about the prints.

Contact Information

If you have any questions or need assistance with shipping and returns, please contact our customer support team at Hello@AiWasHere.dk.

​

bottom of page